The redesigned platform helps businesses build agents that reason, use tools and complete tasks across connected apps, with voice and chat agents that turn customer conversations into action.
, /PRNewswire/ — Flozic today announced the launch of its redesigned agentic AI platform, bringing autonomous agents, agentic workflows and thousands of app integrations into one place. Businesses can now build agents that go beyond answering questions to make decisions and complete work across the applications their teams already use.
Traditional automation follows predefined rules between applications. Flozic enables users to describe a desired outcome and build agents that determine the steps, select the right tools and take action. Agents can retrieve information, evaluate context and coordinate tasks across CRM, email, marketing, support and data systems with minimal human intervention.
By combining reasoning with execution, Flozic helps businesses automate work that requires decisions along the way, adapting the next action to the information available.
What’s New in Flozic
The redesigned platform brings together six core capabilities:
- Autonomous AI Agents: Goal-driven agents that reason, make decisions, use tools and execute tasks with minimal human intervention.
- Agentic Workflows: Intelligent, multi-step workflows in which agents retrieve data, determine next steps and take action across thousands of connected applications.
- Voice Agents: Agents that speak naturally with customers and use connected tools to take action during or after a conversation.
- Computer Use Agents: Agents that interact directly with websites and software interfaces when an API or standard integration is unavailable.
- Conversational Agents: Context-aware agents that access company data, answer questions and carry out tasks across connected applications.
- Agentic Harness: The underlying infrastructure that brings together models, tools, integrations, context and workflows to support agent execution.
Connecting the Customer Journey Across Apps
A fitness center using Mindbody to manage classes and memberships and GoHighLevel as its CRM can use Flozic to deploy agents that coordinate workflows across both systems, from a prospective member’s first inquiry to booking, attendance and follow-up.
When a new lead arrives in GoHighLevel, an agent can check class availability in Mindbody, help arrange an introductory session, update the lead’s CRM record and trigger relevant communications. After the session, it can use attendance and membership information to determine the next step, such as following up about joining or helping someone reschedule a missed visit.
This connects the booking and membership activity in Mindbody with the customer relationship managed in GoHighLevel, reducing manual updates and helping teams respond based on each customer’s situation.
One Agent for Phone Calls and Website Chat
The same fitness center can create a voice receptionist to answer calls, respond to questions about classes and memberships, check availability and help customers make bookings through connected tools.
That agent can also be deployed as a website chat widget, giving visitors access to the same information and capabilities through a written conversation. Whether a customer calls or starts a chat, the agent can help with the request and carry relevant details into the connected business systems.
Together, these capabilities allow businesses to connect customer conversations with operational workflows. A booking request can lead to a reservation in Mindbody, an updated record in GoHighLevel and a timely follow-up, without staff manually moving information between applications.
“Businesses want AI that gets work done,” said Abhinav Girdhar, Founder and CEO of Flozic. “A fitness center should be able to have an agent answer an inquiry, help someone book a class, update the CRM and follow up afterward. With Flozic, we’re bringing those conversations, decisions and actions together so businesses can build agents around the way they actually operate.”
A Redesigned Dashboard, With No Migration Required
A completely redesigned Flozic dashboard gives teams a central place to build, run, manage and monitor their agents and workflows.
Existing customers retain their current functionality, and their Flozic loops continue running as before, with no migration required.
The redesigned platform is available now at flozic.ai, including a free plan to help businesses get started.
About Flozic
Flozic is an agentic AI platform that helps businesses build autonomous agents and intelligent workflows across thousands of applications. It brings together AI models, tools, integrations and context so agents can reason, make decisions and take action across the systems businesses rely on. With autonomous, voice, conversational and computer use agents, Flozic connects customer interactions with the work that follows. Learn more at flozic.ai.
Media Contact
Company Name: Flozic
Contact Person: Abhinav Girdhar
Email: [email protected]
SOURCE Snappy LLC
