![How AI-powered digital employee experience programs are reshaping IT [Q&A]](https://thetechbriefs.com/wp-content/uploads/2025/11/78734-how-ai-powered-digital-employee-experience-programs-are-reshaping-it-qa.jpg)
Digital employee experience, or DEX, is about how employees engage with the technology and services they use every day: everything […]
Category: DEX
Helpdesks struggle to keep up with cyber threats
Helpdesks are bogged down by repetitive, time-consuming tasks (34 percent), long resolution times (34 percent) and limited resources (31 percent). […]
Crisis in ‘digital dexterity’ threatens AI investments
A new study shows that 92 percent of IT leaders believe the new era of digital transformation will increase digital […]