A new report from SolarWinds looks at how IT teams are navigating increasingly fragmented hybrid environments, and in turn, how AI is reshaping modern observability. It finds 77 percent of IT professionals say they have limited visibility across on-prem and cloud environments.
In addition 75 percent say a lack of coordination between teams (e.g., network, infrastructure, applications, and database) hinders effective observability, while 55 percent report using too many monitoring and observability tools.
“As IT environments grow more distributed and business-critical, visibility is no longer optional; it’s foundational,” says Cullen Childress, chief product officer at SolarWinds. “Unified observability shifts teams from reactive firefighting to proactive resilience, enabling them to optimize performance, reduce risk, and keep the business running without disruption.”
The report also shows AI is quickly becoming central to modern observability. 90 percent of respondents express confidence in AI’s ability to improve monitoring and observability operations.
Respondents report certain benefits from AI assistance in observability, which include cost reduction and faster mean time to resolve (MTTR). The data showed that IT pros are already using AI to automate incident prioritization (47 percent), accelerate root cause analysis (45 percent), predict capacity and performance issues (45 percent) and reduce alert noise and fatigue (45 percent).
There are, however, barriers to AI implementation, the top three being, security concerns (47 percent), skills gaps (42 percent) and the complexity of technology (41 percent).
“Every organization’s path to full visibility looks different,” says Abigail Norman, senior director of product marketing at SolarWinds. “Our platform cuts through the noise by unifying observability across the stack. AI should do more than reduce alerts — it should sharpen prioritization, streamline workflows, and give teams the space to focus on strategy instead of scrambling through dashboards.”
You can get the full report from the SolarWinds site.
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